Effective: December 2, 2025

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Welcome to www.phoenixblumerch.com. Phoenix Blu Merch, a division of Phoenix Blu LLC, operates the www.phoenixblumerch.com website (the “Site”). Your use of the Site is conditioned upon your acceptance—without modification—of the terms, conditions, and notices contained herein (the “Terms”). By accessing or using the Site, you agree to all such Terms. Please review these Terms carefully and keep a copy for your records.

 

About Phoenix Blu Merch

Phoenix Blu Merch is an e-commerce retail division offering print-on-demand apparel, accessories, and designs inspired by fandom culture, lifestyle brands, and Phoenix Blu creative lines. Products are created and fulfilled through contracted third-party providers.

 

Privacy

Your use of the Site is subject to the Phoenix Blu LLC Privacy Policy. The Privacy Policy explains how personal data is collected, used, stored, and shared. By using the Site, you consent to all actions taken with respect to your information in compliance with that policy.

 

Electronic Communications

Visiting the Site or communicating with Phoenix Blu Merch electronically constitutes your consent to receive electronic communications. You agree that any notices, agreements, disclosures, or other communications provided electronically satisfy legal requirements for written communication.

 

Children Under Thirteen

Phoenix Blu Merch does not knowingly collect personal information from children under the age of thirteen. Users under 18 may use the Site only with the permission and supervision of a parent or guardian.

 

E-Commerce Terms

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1. Product Fulfillment

Phoenix Blu Merch uses third-party partners, including print-on-demand manufacturers, to produce and ship products. Production times, shipping timelines, and availability may vary. By placing an order, you acknowledge that fulfillment is handled by contracted providers and may be subject to their operational timelines and limitations.

 

2. Payment & Billing

By submitting an order, you agree to:

- provide accurate and complete payment and billing information

- authorize Phoenix Blu Merch and its payment processors to charge the full order amount

- ensure funds are available at the time of purchase

 

Phoenix Blu Merch reserves the right to refuse or cancel orders if fraud, unauthorized activity, pricing errors, or account issues are detected.

 

3. Shipping & Delivery

Shipping is handled through third-party carriers and fulfillment partners. Risk of loss transfers to the customer once the order is provided to the carrier.

 

International customers are responsible for any duties, taxes, or customs fees.

 

Details regarding delivery timeframes, shipping fees, and international considerations are outlined in the Shipping Policy, which is incorporated by reference.

 

4. Returns, Refunds, and Exchanges

Because the merchandise is produced on-demand, returns and refunds are governed by the Phoenix Blu Merch Refund Policy. This includes guidelines for damaged, defective, or incorrect products, as well as eligibility requirements.

 

The Refund Policy is incorporated into these Terms by reference.

 

Personal Information and Data Handling

By using the Site or placing an order, you agree that Phoenix Blu LLC may collect, store, and process your personal information for purposes including order fulfillment, fraud prevention, customer service, and compliance with legal obligations. Your information may be shared with contracted service providers as necessary to complete transactions.

 

All data handling practices are subject to the Phoenix Blu LLC Privacy Policy.

 

Links to Third-Party Sites

The Site may contain links to external websites (“Linked Sites”). Phoenix Blu Merch does not control or endorse Linked Sites and is not responsible for their content or operations. Links are provided solely as a convenience.

 

Certain functionalities or services provided on the Site—such as payment processing and product fulfillment—originate from third-party providers. By using the Site, you consent to the necessary sharing of information to enable these services.

 

Trademarks and Intellectual Property

Phoenix Blu Merch, Phoenix Blu LLC, BL Babe, Lifestyle Buddhist, and additional brand names, designs, and logos are proprietary marks and may be protected under pending or granted trademark applications.

 

All artwork, graphics, product designs, text, images, compilations, and digital materials on the Site are owned by Phoenix Blu LLC or its suppliers and are protected by copyright and intellectual property laws.

 

You agree not to:

- copy, reproduce, sell, or distribute any protected content

- reverse engineer or replicate designs

- use Phoenix Blu trademarks or branding without written permission

 

Use of the Site does not grant any ownership or license beyond what is expressly provided in these Terms.

 

International Users

The Site is controlled and operated from the United States. If you access the Site from outside the United States, you are responsible for complying with applicable local laws. You may not use Phoenix Blu Merch content in violation of U.S. export laws or regulations.

 

Indemnification

You agree to indemnify and hold harmless Phoenix Blu Merch, Phoenix Blu LLC, its employees, officers, contractors, and partners from losses, liabilities, expenses, or claims arising from your use of the Site, your violation of these Terms, or your violation of any law or third-party rights.

 

Arbitration

Any dispute arising from these Terms or use of the Site will be resolved by binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association before a single neutral arbitrator. The arbitrator’s decision is final and enforceable.

 

This provision survives termination of these Terms.

 

Class Action Waiver

All disputes must be pursued on an individual basis. Class actions, collective actions, and representative actions are expressly waived and prohibited.

 

Liability Disclaimer

The Site, products, services, and content are provided “as is” without warranties of any kind. Phoenix Blu Merch and Phoenix Blu LLC disclaim all express or implied warranties to the maximum extent permitted by law.

 

Phoenix Blu Merch shall not be liable for any indirect, incidental, punitive, or consequential damages, including loss of data or profit, arising from use of the Site or products.

 

Your sole remedy for dissatisfaction with the Site is to discontinue use.

 

Termination

Phoenix Blu Merch may restrict or terminate your access to the Site at any time without notice. These Terms are governed by the laws of the Commonwealth of Virginia. Any dispute not subject to arbitration will be resolved in Virginia courts.

 

If any provision of these Terms is found invalid, the remaining provisions remain in effect.

 

These Terms constitute the entire agreement between the user and Phoenix Blu Merch unless additional written agreements are in place.

 

Changes to Terms

Phoenix Blu Merch may modify or update these Terms at any time. The most current version supersedes previous versions. Users are encouraged to review the Terms periodically.

 

Contact Us

Phoenix Blu Merch

A division of Phoenix Blu LLC

237 Darrington Ct

Newport News, VA 23601

 

Email: letsTalk@phoenixblullc.com

Phone: 206-925-3448

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